Cio icon

Effectively Recognize IT Employees

Use straightforward best practices to rapidly build an IT recognition program that drives team effectiveness – without the big financial or time investment.

Unlock This Blueprint

View Storyboard

Solution Set Storyboard Thumbnail

Contributors

  • Cherie Smith, Enterprise Engagement Manager, CalPERS
  • Chester Elton, Apostle of Appreciation, Founder, Author, Speaker, The Culture Works
  • Fady Makar, Employee Recognition & Engagement Manager, University of Toronto
  • Ilia Maor, Senior Director, Info-Tech Research Group
  • Joel de los Santos, Compensation Expert, Bayer
  • Kevin Cronin, Director, Corporate Event Awards, O.C. Tanner
  • Kristin Claudy, Manager, Leadership and Engagement, CalPERS
  • Mark Nagy, former Director, Recognition Programs, RBC
  • Michelle Preston, HR Director, Kira Systems
  • Peter Hart, President & CEO, Rideau Recognition Systems
  • Scott Russell, Director – Client Services, C.A. Short Company
  • Tina Gunn Weede, President & CEO, Peerless Performance
  • Voke Ararile, Talent Acquisition Manager, Auto Capital Canada Inc.

Your Challenge

  • Even when organizations do have recognition programs, employees want more recognition than they currently receive.
  • In a recent study, McLean & Company found that 69% of IT employees surveyed felt they were not adequately praised and rewarded for superior work.
  • In a lot of cases, the issue with recognition programs isn’t that IT departments haven’t thought about the importance but rather that they haven’t focused on proper execution.

Our Advice

Critical Insight

  • You’re busy – don’t make your recognition program more complicated than it needs to be. Focus on day-to-day ideas and actively embed recognition into your IT team’s culture.
  • Recognition is impactful independent of rewards (i.e. items with a monetary value), but rewarding employees without proper recognition can be counterproductive. Put recognition first and use rewards as a way to amplify its effectiveness.

Impact and Result

  • Info-Tech tools and guidance will help you develop a successful and sustainable recognition program aligned to strategic goals and values.
  • By focusing on three key elements – customization, alignment, and transparency – you can improve your recognition culture within four weeks, increasing employee engagement and productivity, improving relationships, and reducing turnover.


Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should implement an IT employee recognition program, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Assess the current recognition landscape

Understand the current perceptions around recognition practices in the organization and determine the behaviors that your program will seek to recognize.

2. Design the recognition program

Determine the structure and processes to enable effective recognition in your IT organization.

3. Implement the recognition program

Rapidly build and roll out a recognition action and sustainment plan, including training managers to reinforce behavior with recognition.

Guided Implementations

This guided implementation is a nine call advisory process.

Guided Implementation #1 - Assess the current recognition landscape

Call #1 - Discuss formal and day-to-day recognition, the three keys to recognition, key data sources, and customization of the recognition survey.
Call #2 - Review survey results and identify themes to discuss in focus groups.
Call #3 - Identify key criteria based on organizational objectives.

Guided Implementation #2 - Design the recognition program

Call #1 - Determine the program format and identify if it will consist of both formal and day-to-day recognition initiatives.
Call #2 - Review formal recognition initiatives, if any.
Call #3 - Identify day-to-day recognition initiatives.

Guided Implementation #3 - Implement the recognition program

Call #1 - Identify key metrics that will be used to measure the impact of recognition. Discuss the Recognition Action and Communication Plan.
Call #2 - Review completed Recognition Action and Communication Plan and discuss manager training.
Call #3 - Discuss tactics to ingrain and sustain recognition.

Search Code: 77920
Published: July 6, 2015
Last Revised: February 14, 2019