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An optional tool to help you build out and visualize your first roadmap.
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2
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An optional tool to help you capture your product backlog and prioritize based on your given criteria.
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Better data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service...
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1
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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1
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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5
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The Ticket Categorization Scheme provides examples of ticket categories to organize the data in the service desk tool and produce reports that help managers manage the...
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Use this tool to track your security compliance management framework and program.
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1
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This tool will help you conduct the debrief and evaluation sessions at various points in the negotiation process.
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Identify, prioritize, and reflect on grant funding opportunities for your tribal nation.
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Use this tool to document your activities and continually adjust the potential initiatives that your nation is considering and any challenges that could come with those...
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