Templates & Policies
Topics
Application Maintenance Strategy Project WorkbookThis workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project. |
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Target State Maintenance WorkflowBuild out a complete business process diagram for your current application maintenance process. |
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Application Maintenance Change Management Board CharterUse this template to organize the project so that you can make effective resource allocation decisions, lay the foundation for all subsequent changes to project planning,... |
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Application Maintenance Visual SOP Intake TemplateA Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation. |
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Application Maintenance Communication PlanConstruct a formal communication plan to engage stakeholders through structured channels. |
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Internal Controls Communication Plan TemplateInternal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls. |
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Service Catalog Current State QuestionnaireDetermine the potential benefits of implementing a service catalog and what opportunities it would afford you. |
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Service Catalog Standard Operating ProcedureThis template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will... |
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Service Catalog End-User Satisfaction SurveyUnderstanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will... |
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End-User Computing Focus Group SurveyGain a better grasp on what end users expect from end-user computing. |
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