Research Notes

Forethought Case Study: AI for Customer Support

How AI is used in customer support

Narrato Case Study: AI for Content Creation & Marketing

How AI is used in content creation & marketing.

Periculum Case Study: AI for Fraud Detection

How AI is used in fraud detection.

Key Insights to Drive Successful Deals With Mega-Vendors: Vendor Contract & Cost Optimization Decks

Use Info-Tech’s benchmarking data and our extensive contract negotiation experience to reduce risks and save significantly with select major vendors.

AI Governance x AI Strategy Deck

Learn whether AI governance or AI strategy should come first and if it actually matters.

Women Leading IT Deck

Take advantage of the experience and insights of women IT leaders from Info-Tech and other organizations to smooth the path to career success.

Info-Tech’s Leadership Summit Presentation

Info-Tech’s Leadership Summit provides the ultimate onboarding experience tailored to accelerate member value. This includes building an enterprise CKIP, 8 secrets to CIO...

Exponential IT: Build an Autonomous Security Delivery Roadmap Keynote Presentation

Let AI drive the real-time risk decisions it takes to combat the exponentially increasing cyberthreat.

The AI Customer Experience Revolution Is Underway

​We are on the cusp of a customer experience revolution. AI is the future – it is automated and personalized, combining automation with the human touch that we have all...

You May Think You Are Good at Multitasking but Are You Really?

​Attention works like a spotlight focusing on a stage. There is only so much light available. You can spread and dim the light, or you can focus it, but you can’t do both....
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