Briefs and Notes

ODOSCOPE Case Study: AI for Customer Experience and Engagement

Odoscope: How AI Is Used in Customer Experience and Engagement

Amazon Throws Its “Cat” Into the Quantum Computing Ring with Ocelot Announcement

On February 27, Amazon Web Services (AWS) announced Ocelot, a new quantum computing chip that it claims can reduce the number of qubits required for implementing quantum...

Accelerate IT Cost Optimization in a Tariff-Strained Economy

In January 2025, the US Trump administration announced its intention to apply sweeping tariffs to its trading partners. What will actually happen remains uncertain, but...

Composable Architecture – A Strategic Advantage to CIOs

CIOs are under increasing pressure to deliver innovative solutions that align with business goals while maintaining operational efficiency. Composable architecture...

Sprig Case Study: AI for User Feedback Analysis

​How AI is used to enhance user feedback analysis.

IT Critical Response to Economic Uncertainty

A collection of key resources and insights on IT crisis response to help IT and organizational leaders effectively support crisis response and preparation.

Organizational Resilience: Anticipate and Adapt

Organizational resilience is a complex, organization-wide leadership and cultural initiative that takes time and effort to fully flesh out. However, there are key tenets...

Looking at Risk in a New Light: What to Do About Tariffs

Organizations should pay attention to the forces that vendors are subject to (tariffs, demand, supply chain disruptions, etc.). In today’s world those factors put pressure...

AI Transformation Brief – February 2025

The latest AI announcements and offerings from DeepSeek, OpenAI, AWS, Google, Azure, Salesforce, Hugging Face, Cohere, the Artificial Intelligence Action Summit in Paris,...

Sridhar Vembu (Zoho) on the Transformative Potential of AI in Software Development

Is AI changing software development forever? Sridhar Vembu, co-founder and chief scientist of Zoho, talks about a vision of AI-driven software development that leads to AI...
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