Briefs and Notes

AI Transformation Brief – January 2025

The latest AI announcements and offerings from Meta, OpenAI, Apple, California State, and the White House.

Resources for IT Leaders Impacted by the LA Wildfires

The resources in this guide are designed to help you lead effectively through the challenges presented by the 2025 LA Wildfires. We hope this resource serves as a valuable...

IT Executives Cheat Code to Business Travel

This is a small list of my favorite hacks to make business travel a less stressful and richer experience.

AI Solution Summary: ServiceNow IT Service Management

The transformative power of AI has created expectations for organizations to implement AI-powered solutions throughout various business processes, including ITSM. This...

Support Employees During a Crisis: A Quick Guide for IT Managers

Leading employees through uncertainty is a crucial aspect of crisis management. Addressing employee wellbeing, safety, emergency changes, and other workplace-related...

Microsoft Licensing Changes Are Coming in 2025 – What to Expect Between Now and Microsoft Year-End (June 30)

Microsoft has announced a more global price increase coming April 1, 2025. How will this affect your upcoming renewal? Also, what you need to know about changes to the EA...

Respond Swiftly and Effectively to Crises With a Crisis Management Plan

This note emphasizes the importance of having a crisis management plan to respond swiftly and effectively to various crises, and provides guidance to IT leaders on...

AI and the Los Angeles Wildfires: Fighting Disinformation

Misinformation and disinformation represent an enormous risk, especially during a crisis. It is critically important to question and fact check all information from...

Radio Use Cases for Emergency Communications

Ham radio is an easy answer for emergency communications – here’s how IT leaders can help.

QorusDocs Case Study: AI for Proposal Management

How AI is used in proposal management.
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