Briefs and Notes

Creatio Case Study: AI for No-Flow CRM and Workflow Automation

How AI is used in no-code CRM and workflow automation.​

Data Research Center Capstone

Use the Data Research Center to discover actionable, step-by-step blueprints, courses, webinars, and more to enable you to achieve measurable results from your investments...

Google's Customer Engagement Suite (AI)ms to Transform Customer Experience

New AI-powered Agents help humans improve customer engagement at scale

The Notice Clause: The Mechanism of Communication

All too often, the notice clause is brushed over during the agreement review. As long as there is a reasonably identified contact person on each side of an agreement, most...

Microsoft Announces Advancements in AI-Driven Communication and Collaboration Tools at Enterprise Connect 2025

Microsoft unveils new AI-driven features in Teams, enhancing security, compliance, and collaboration tools for better user experience and productivity.

Zoho Case Study: AI for Lead Generation

How Zia is used to enhance lead generation within Zoho CRM

Zoho Focuses on Its Enterprise-Ready Evolution at ZohoDay 2025

Zoho offers enterprises practical, AI-driven tools for growth and efficiency with cost-effective solutions for global market challenges.

Adobe Bridges the Gap From Concept to AI Marketing Success

Enhance customer engagement with personalized experiences and agentic AI.

EXPOSED: How Enterprise Giants Are Slashing Their Microsoft Fabric Costs by 41% (And You Can Too!)

Microsoft Fabric unifies data analytics with consumption-based pricing through capacity units, offering up to 41% savings via reservations. Launched during strong cloud...

Oracle Business and Licensing Update: Spring 2025

Oracle has raised indexation fees again, from 8% to 10%, significantly increasing long-term IT costs. Customers risk paying as much as their initial investment in price...
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