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Navigating your way through various automation tools can be a difficult challenge. Choosing the right project according to business needs is essential for IT to provide...
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Use this tool to gauge your organization's maturity in current automation modules and offerings, as well as pre-requisites to automation such as data and knowledgebase...
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Use this tool to roadmap your automation path and lay out your action items to stay on track for the implementation of automation projects.
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Vending machines have been around for decades and they're getting new life as we look at ways to provide contactless distribution of many items in many industries. IT is...
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Use this template to record the roles and responsibilities of your chatbot support team.
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IT incidents can be categorized into runbooks where a standardized response process is defined, eliminating inconsistency and ambiguity while increasing operational...
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Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.
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Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.
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The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. Read this Executive...
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Use this tool to record the metrics necessary to manage the success of your chatbot.
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