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Use this template to build the business case and get everyone on board with the shift-left optimization initiative.
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Use this template to document the strategy to shift service support left.
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Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.
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This is phase 1 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
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Dynatrace offers digital business analytics in addition to full stack end-to-end monitoring. The tool’s capabilities work to bridge the gap between infrastructure &...
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Stackify has changed the pricing model for its APM tool, Retrace. This change in pricing is in line with usage-based shifts in technology along with changing architectures.
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Dynatrace differentiates its APM solution through ease of deployment. As IT environments continue to become more complex, leading enterprise software vendors will improve...
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APM vendor Dynatrace is offering a service to help its customers improve their SDLC. This offering aligns with an overall shift in the IT marketplace.
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The Active Directory Standard Operating Procedure ensures that you have a comprehensive document in place as a point of reference for maintaining your Active Directory.
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Shift left involves shifting ticket resolution from more costly resources to the first line of support and to end users, freeing up resources, reducing costs, and...
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