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Use the Systems Management Feature Evaluation Tool to generate a shortlist of solutions based on your specific needs
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Use this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with...
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Use this tool to conduct and document a business impact analysis for your BCP.
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Build an effective crisis management plan around a framework that enables your organization to respond to any crisis and manage the impact; from health and safety...
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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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Use this template to help create a request for proposal (RFP) for a systems management solution according to your enterprise requirements.
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Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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Increasing complexity within the environment, with competing priorities within the organization, made it challenging to create an actionable DRP or even to know where to...
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Overview of Info-Tech's DRP development workflow.
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Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
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