|
For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
|
|
|
Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing is hardly a new idea, many...
|
|
|
Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe don't see this as...
|
|
|
Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.
|
|
|
Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...
|
|
|
Use flowcharts and checklists to create effective SOP documents.
|
|
|
Use flowcharts and checklists to create effective SOP documents.
|
|
|
Use flowcharts and checklists to create effective SOP documents.
|
|
|
Use flowcharts and checklists to create effective SOP documents.
|
|
|
Use flowcharts and checklists to create effective SOP documents.
|
|
