Operations - Blueprints
Topics
Implement Systems Management to Improve Availability and VisibilityThis blueprint will help you implement a systems management solution to improve availability and visibility. |
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Improve IT-Business Alignment Through an Internal SLAThe business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks... |
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Negotiate SaaS Agreements That Are Built to LastReview your SaaS contracts to leverage your unique position during negotiations and find substantial cost savings. |
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Master Contract Review and Negotiation for Software AgreementsReview your software contracts to leverage your unique position during negotiations and find substantial cost savings. |
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Document and Maintain Your Disaster Recovery PlanThe traditional DRP “red binder” is dead. It takes too long to create, it’s too hard to maintain, and it’s not usable in a crisis. |
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Select the Optimal Disaster Recovery Deployment ModelDeveloping disaster recovery is a crucial function of the IT department, and infrastructure managers are tasked with executing the plan. While the majority of organizations... |
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10 Secrets for Successful Disaster Recovery in the CloudDisaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing data... |
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Improve Service Desk Ticket IntakeAdopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to... |
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Develop a COVID-19 Pandemic Response PlanCOVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan. |
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Reinforce End-User Security Awareness During Your COVID-19 ResponseWith the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to... |
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