IT Operations Center Prerequisites Assessment Tool

This tool assesses base IT Operations processes prerequisites.

IT Operations Center Continual Improvement Tracker

Use this tool to track metrics for continual improvement.

IT Operations Center Gap and Initiative Tracker

Use this tool to record gaps and KPIs along with potential initiatives for improvement.

IT Operations Center Initiative Prioritization Tool

Use this tool to prioritize initiatives, taking into account resourcing capacity.

Outsourcing Systems Management Decision Workbook

Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...

Systems Management Service Level Assessment

Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...

Systems Management Discipline Capability Assessment

Evaluate capabilities across several systems management disciplines to identify areas in need of improvement.

Systems Management Skills Inventory and Gap Analysis

Use this tool to document available skills and create a training plan to facilitate your systems management initiative.

Systems Management Feature Evaluation Tool

Use the Systems Management Feature Evaluation Tool to generate a shortlist of solutions based on your specific needs

Systems Management Project Scorecard

Use the Systems Management Project Scorecard to identify possible problems inhibiting success of the systems management implementation.
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VL Methodology