|
Virtual Desktop Infrastructure (VDI) can be an effective solution for managing end client assets and the client experience. Just like any other solution, VDI must also...
|
|
|
IT security is often overlooked and misunderstood by enterprises. Many feel that they have nothing worth stealing and any money spent on security is a wasted investment....
|
|
|
In complex, multi-vendor data center environments, a contract management policy is an essential control tool used to minimize the risk and maximize the benefits of vendor...
|
|
|
One of the most important phases a new data center build is selecting the building site. Whether it is an existing building or a new construction site, IT must exercise...
|
|
|
(By Info-Tech Analyst James Quin- Printed with permission from Processor magazine www.processor.com). About two and half years ago, Info-Tech authored a note entitled...
|
|
|
Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...
|
|
|
Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....
|
|
|
The hype leading up to the launch of the Apple iPad leads to ridiculously high expectations for the device. Some say it missed the mark in some respects, but the device...
|
|
|
IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose...
|
|
|
IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...
|
|
