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A structured workbook that supports every stage of your outsourcing preparations.
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An Excel template to assess how well your organization’s technical skills and staffing can support your technology strategy and goals.
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An Excel-based tool that compares the demand on your I&O team’s time to the team’s supply of available time.
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An Excel-based tool to help you assess individual workloads based on their suitability for the cloud and the risks you will face as part of a potential cloud migration.
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An Excel-based tool to visualize your roadmap and track its progress.
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A practical, structured, Excel-based assessment tool to evaluate readiness, prioritize workload decisions, and track execution metrics.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.
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An Excel-based self-evaluation tool to ensure all service support initiatives are transitioned.
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An Excel-based template to help you identify and analyze your device personas.
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