Infrastructure & Operations - Templates & Policies

DRP Summary Template

Create the DRP summary document that will become the focus of the DRP audit. This template will organize and centralize a summary of your DRP to help streamline the audit...

Vendor Question Organizer Template

Use this vendor question organizer template to organize questions your vendors have regarding your RFP and your responses.

Vendor Management Template

Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.

DRP High-Level Process

Overview of Info-Tech's DRP development workflow.

Communications Plan Template for Data Center Consolidation

Managing a data center consolidation project can be an overwhelming task. Ensure that communication occurs both internally between consolidation teams and also externally...

Data Center Consolidation Executive Presentation

The goal of this template is to help business and IT stay aligned throughout the consolidation process. Review high-level goals, plans, and results with the business...

Minute-to-Minute Move-Day Script

The data center relocation move day event requires thorough planning and coordination. A minute-to-minute plan of tasks ensures the move team is prepared for the event....

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.

Service Desk Outsourcing RFP Template

This template will allow you to create a detailed RFP for your outsourcing agreement.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.
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