Infrastructure & Operations - Blueprints

Identify the Components of Your Cloud Security Architecture

Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
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Stabilize Infrastructure & Operations During Work-From-Anywhere

Shift from the emergency to the next normal.
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Govern Microsoft 365

Microsoft 365 is as difficult to wrangle as it is valuable. Leverage best practices to produce governance outcomes aligned with your goals.
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Choose a Right-Sized Contact Center Solution

The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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Simplify Remote Deployment With Zero-Touch Provisioning

Adopt zero-touch provisioning to provide better services to your end users. Design the zero-touch experience, update your IT asset management practices, and manage your...
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Run Better Meetings

The pandemic introduced many to the importance of running meetings well, whether they are held in person, remotely, or in a hybrid delivery model. You have an opportunity...
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Analyze Your ITSM Ticket Data

​​​This blueprint helps you identify your most crucial ticket data and analyze the data to continually mature your daily, weekly, and monthly IT service management...
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Infrastructure & Operations Priorities 2022

We have spent the last three months gathering signals from key vendors, standards bodies, industry organizations, notable tech influencers, reputable media, Info-Tech...

Understand the Difference Between Backups and Archives

Backup and archive are two very different operations that are quite often confused or misplaced. IT and business leaders are tasked with protecting corporate data from a...

Considerations for a Move to Virtual Desktops

VDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the...
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