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Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
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This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...
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Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support...
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Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.
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Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service...
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ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...
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Document cost factors by cloud service.
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Document your cloud cost management processes and procedures.
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Document your cloud cost management policies.
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