Strategy and Organizational Design - Templates & Policies
Topics
Types of Content
Proposal to Transform Field Technical Services TemplateUse the template to build out your proposal to transform your field technical support services. |
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Contact Center PlaybookJustify each decision for choosing a right-sized contact center solution with the Contact Center Playbook. |
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Contact Center SOW Template and GuideThis template outlines and describes the sections of a statement of work, specifically for a contact center solution. It aims to identify areas that organizations ought... |
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Technical Debt Executive Summary PresentationCommunicate the business impact of technical debt and different options to address it. |
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Cloud Cost Management PolicyDocument your cloud cost management policies. |
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Cloud Cost Glossary of TermsDefine cloud cost management terms. |
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Service Cost Cheat SheetDocument cost factors by cloud service. |
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Right-Sizing WorkflowDocument your process for right-sizing. |
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Commitment Purchasing WorkflowDocument your workflow for purchasing commitment discounts. |
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Cloud Cost Management Task ListDocument owners, timelines, and next steps to improve your cloud cost management capabilities. |
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