Operations Management

Internet Acceptable Use Policy

Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...

IT Triage and Support Policy

Use this policy template to define and support triage and support operations.

Take Control of Infrastructure and Operations Metrics

Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...

Firewall Policy

Use this policy template to define and support your organization's firewall operations management.

Change Management Policy

Use this policy template to define and support your organization's change management program.

Infra & Ops Metrics Definition Template

This template will provide the means to track data on each metric that enables full lifecycle management.

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Infra & Ops Metrics Tracking and Reporting Tool

Leverage this tool as a reporting template.

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Internet Acceptable Use Policy Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
IT Triage and Support Policy Use this policy template to define and support triage and support operations.
Take Control of Infrastructure and Operations Metrics Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...
Firewall Policy Use this policy template to define and support your organization's firewall operations management.
Change Management Policy Use this policy template to define and support your organization's change management program.
Infra & Ops Metrics Definition Template This template will provide the means to track data on each metric that enables full lifecycle management.
Software Asset Management Policy Use this policy template to define and support your organization's software asset management program.
Infra & Ops Metrics Tracking and Reporting Tool Leverage this tool as a reporting template.
Quarterly Metrics Review With the CIO Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
Govern Shared Services IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

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