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Build a mind map of the services offered by IT Infrastructure & Operations based on this example.
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Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
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Use this tool to estimate the cost of repeatable infrastructure services.
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As an infrastructure leader, you need to ensure you have the right focus and ability to execute on the needs of both IT and the business.
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This phase of the blueprint Develop Infrastructure & Operations Policies and Procedure will help you identify documentation gaps.
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Use this policy template to define and support triage and support operations.
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Use this policy template to define and support your organization's firewall operations management.
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Use this policy template to define and support your organization's software asset management program.
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Use this policy template to define and support your organization's business continuity management program.
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This storyboard will help you create effective, manageable Infrastructure & Operations policies and procedures.
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