Use this example as a starting point for documenting the actions and services that your own IT infrastructure & operations group provides to the business. Base your own example on the services you have defined in your infrastructure services playbook. Ideally, use several months of data on service delivery to help you build the mind map.
Infrastructure Service Catalog Mind Map Example
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Develop an IT Infrastructure Services Playbook
Automation, SDI, and DevOps – build a cheat sheet to manage a changing Infrastructure & Operations environment.
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Search Code: 85014
Last Revised: January 4, 2018
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