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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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Use this tool to estimate the cost of repeatable infrastructure services.
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Use this tool to standardize the delivery of high-demand infrastructure services.
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This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.
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Assess your customer's technical requirements as you move through the process of transitioning to a shared services model.
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Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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Document the projects that will improve current service levels and better satisfy the needs of the business.
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Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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