Operations Management - Tools
Topics
Types of Content
Internal SLA Maturity Scorecard ToolCreate a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go. |
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Cloud Cost Management WorksheetDocument your cloud cost management processes and procedures. |
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IT Automation WorksheetUse this tool to capture your work outputs, define your processes, and track success of the IT automation project. |
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Release Management Project Roadmap ToolUse this tool to organize and monitor project work on improving your release management practice. |
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Change Management Roadmap ToolThis tool is designed to help organizations plan the implementation of their standardized change management practice. |
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Release and Deployment Management Metrics ToolThis tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders. |
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Shared Services Implementation Roadmap ToolUse this tool to identify and prioritize tasks that you need to complete for implementing shared services. |
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Incident Severity Assessment ToolUse this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower... |
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M365 Copilot Roadmap ToolA planning tool used to create an actionable plan for your M365 Copilot project. |
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IT Automation RoadmapUse this tool to plan next steps along your IT automation journey. |
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