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Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.
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Use this tool to standardize the delivery of high-demand infrastructure services.
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Use this tool to estimate the cost of repeatable infrastructure services.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Determine the best strategy for publishing your disaster recovery plan using this tool.
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This tool is designed to help organizations record and track key metrics related to change management.
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