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The root cause of many failed implementations of shared services model is a lack of alignment created between upper management and the staff supporting the project...
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Document your cloud cost management policies.
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Define cloud cost management terms.
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Document cost factors by cloud service.
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Document owners, timelines, and next steps to improve your cloud cost management capabilities.
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Document your process for right-sizing.
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Document your workflow for purchasing commitment discounts.
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An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...
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Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
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Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.
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