Operations Management - Storyboard

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Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.
Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.
Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.
Reduce Manual Repetitive Work With IT Automation – Phases 1-4 This storyboard will help you score quick wins and build a process to manage IT automation.
Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation Candidates This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation.
Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.