Create an IVR Call Flow That Empowers Your Customers

Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.

ITAM Strategy Template

Use this template to document your IT asset management strategy and approach.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

ITAM Project Charter Template

Organize your plan to build out your asset management process with a project charter.

ITAM Demonstration Script Template

Create a demo script to let vendors know what functions are important for your team.

HAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.

Non-Standard Hardware Request Form

Use this template to collect required information from users requesting non-standard hardware.

HAM Communication Plan

Use this template to build a communication plan for stakeholders involved in the hardware asset management implementation.

SAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for software asset management.

SAM Process Workflows

Use this template to document core software asset management processes, including procurement, receiving, deployment, and harvesting, and integrate this information into...
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