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Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.
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Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
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Organizations with compensation issues often have difficulty recruiting and retaining valuable employees. Use this tool to help you identify inequities in base salary...
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Use this tool to determine the total compensation of your staff.
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Effective interviews are essential in determining a candidate’s skills and personality match for the job in question. The purpose of this tool is to provide you with a...
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Salary administration guidelines that contains general information affecting the management of employee compensation is a fundamental tool in any organization.
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Keep yourself on track in terms of where you are in the recruiting process, what still needs to be done, and whether you are ahead or behind schedule.
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Identifying the need to hire is one thing. Actually getting permission to hire is a different matter. Use this template to document key information about the position in...
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Contractors are more expensive than full-time staffers… or are they? When deciding whether to bring in either a contract worker or FTE (full-time equivalent), focus on...
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Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
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