Managing IT - Tools
Topics
Types of Content
Data Center Relocation Project Planning and Monitoring ToolA data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and understanding... |
|
IT Customer Service Orientation Assessment ToolA customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core... |
|
Fast Track Tool: Negotiate ContractsA well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team... |
|
Fast Track Tool: Manage Vendor PerformanceAchieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring... |
|
Fast Track Tool: Select and Evaluate VendorsEnterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,... |
|
New Employee Cost CalculatorRecruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise... |
|
Professional Development Program GuideA carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for... |
|
Infrastructure Outsourcing RFP Scoring ToolUse the prefilled examples in this RFP Vendor Proposal Scoring Tool to assess which vendor proposal can best meet your infrastructure outsourcing services requirements in... |
|
Service Desk Maturity AssessmentThe tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology. |
|
Vendor List Validation ToolThe Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have... |
|
