Small Enterprise Resources

Project Prioritization Tool

For many organizations, projects in IT environments are a critical part of daily operations. Constrained by budget, time frames, and personnel, IT leaders must carefully...

Fire Protection: Only YOU Can Prevent Data Center Fires

The data center must be equipped with fire detection and suppression systems to identify and extinguish fire, abide by local, state and federal laws, codes and standards,...

Confidentiality and Non-Disclosure Agreement

Non-disclosure agreements (also known as confidentiality agreements) prohibit the communication of certain non-public business information by individuals. Use this...

Project Debrief Report Template

Projects can benefit from formal closure activities to ensure that no remaining work is left unfinished. Project closure is an essential, yet often overlooked step in the...

Server Room Co-location Site Visit & Evaluation Checklist

Organizations that have determined a shortlist of co-location vendors (likely after the RFP process) should conduct additional due diligence before making the final...

Essential Elements for Project Success

Several factors differentiate project success from project failure. Avoid common project pitfalls with diagnostic questions and follow best practice guidelines to improve...

Beyond Beginner Help Desk Performance Metrics

Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Project Team Meeting Agenda Template

Keeping the team informed is critical to project health. Project teams should participate in regular meetings to communicate project status, identify issues, and track...

Project Kick-off Meeting Agenda Template

The project kick-off meeting is an essential step of successful project management. It should be conducted at the start of the project execution or phase initiation....
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