Higher Education
Topics
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Types of Content
A Business Case for a Business Case That Will Get Used, Even If It Doesn’t TodayStart small and simple to show value in knowing the value of projects. Buy-in will then follow. |
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Project Status: Red, Yellow, Green, or Greige?We’ve had a lot of debate about how to define a “red” project or a “yellow” project. It usually comes down to the discussion about what action should be taken, or perhaps... |
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Technology in Schools: No Student Left BehindTo keep costs down while providing the required level of education through the use of technology, many schools have introduced the idea of permitting students to bring... |
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Drive Recruitment and Retention and Improve Student Success in Higher Education by Leveraging Data and Predictive AnalyticsIn the face of continuously changing business models, organizations of today are turning to data for leveraging insights to help drive decision making and for achieving... |
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If You Need to Know What University IT Services Are Like, Ask a StudentStudents are among the heaviest users of university IT services but they are notoriously difficult to engage. Design an end-user satisfaction survey that overcomes the... |
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CIOs in Higher Education Must Leverage IT Capability to Improve RevenueCIOs and IT Directors in colleges and universities must identify how they can help the organization increase key sources of funds and income. There are three significant... |
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Green IT Is Now a Key Component of Sustainability and CompetitivenessGreen IT is now mainstream, often part of the overall sustainability program of the campus, and for university IT organizations, can provide common platforms that are not... |
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Successfully Staff Your Tier 1 Service Desk With StudentsHiring students to staff the front lines of your service desk can be a win-win strategy, but only if you give them the tools and training they need to succeed in a Tier 1... |
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