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Types of Content
Deploy Robot Process Automation to Improve Service Support: Use Cases From Higher EducationRobot process automation (RPA) is a technology that automates rules-based, repetitive data collection and processing tasks. This note provides a quick review of the... |
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The Risk of Underinvesting in Project RiskEconomically, the only way to justify spending on project risk mitigation is to invest at least enough to understand the worst risks that need to be avoided. To make... |
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Leveraging Analytics in Higher EducationHigher education institutions have identified reporting and analytics as one of the top priorities for IT in the next three to five years; however, they often struggle... |
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Moving From Decentralization to Federated IT in UniversitiesThere is a common view in enterprise IT departments that they should control more IT. Centralization is often their battle cry. However, the evolution that we see in... |
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Establishing a Balanced Scorecard for IT Performance in Institutes of Higher Education Is an Important Complement to IT Strategy, Part 1The balanced scorecard typically includes four perspectives, but institutions of higher education often use other perspectives that reflect the institution’s mission and... |
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Establishing a Balanced Scorecard for IT Performance in Institutions of Higher Education Is an Important Complement to IT Strategy, Part 2The balanced scorecard typically includes four perspectives, but institutions of higher education often use other perspectives that reflect the institution’s mission and... |
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Digital Preservation: The Opposite Side!Digital preservation is a sustained and integrated people-process-technology capability and commitment to ensure usability and access to digital materials in years to... |
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Strategies for Online Learning in Higher EducationWith the rise of online learning, CIOs at colleges and universities are now directly involved in the learning outcomes and success of the students. Program administrators... |
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IT Governance Framework Success Requires a Goal-Aligned IT Strategy and Effective PPMDevelopment of an IT strategy aligned with the academic and business goals of the institution is a necessary prerequisite to the establishment of a successful IT... |
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SIS Vendor Response TemplateUse this template to standardize the way the vendors respond to your request for proposal and to gather additional information from the vendors including corporate... |
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