Higher Education

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Shifting Service Support Left Is a Win-Win Adopt a shift-left strategy to improve service delivery and end-user satisfaction by enabling greater resolution of service desk tickets at Level 1 and at Level 0, where...
Project Portfolio Management Resource Challenges in Higher Education CIOs and PMO Directors often struggle with the challenges of resource management in managing their project portfolios. This is compounded by the fact that executives and...
How to Avoid the Failure of Your Higher Education IT Steering Committee IT expenditures typically represent a large component of an organization’s budget. Ensuring these expenditures are invested wisely is essential. Establishing an...
Trive and Truth – Blockchain for Curriculum Validation I recently had a conversation with the senior leadership of blockchain startup Trive to explore the potential role of blockchain in identifying and preserving the truth....
The Future Role of AI in Fact Checking In a recent project, we looked at blockchain startup Trive and its pursuit of a fact-checking truth database. It seems obvious and likely that competition will spring up....
Leverage Security Awareness and Training in Higher Education Higher education institutions, like many of today’s organizations, are rushing to secure their systems from outside attacks. Unfortunately, recent studies indicate that a...
Improving Identity and Access Management in Higher Education The complexity of identity and access management (IAM) environments in higher education institutions requires these organizations to have mature IAM processes. Regardless...
Augmented Reality for the Classroom Is Literally in Your Hands Now is the time to bring augmented reality to the classroom. Incorporate the technology into your educational institution by leveraging smartphones and user-friendly apps.
VDI in Education: Give VDI a Full Panel Screening Before Succumbing to Its Seductive Charms For a decade now VDI vendors have promised cost efficiencies along with a reduction in operational headache for IT. Not all VDI implementations in education have been a...
Microsoft’s Ignite Announcements Take Direct Aim at the Competition Microsoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely...

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