Industry Insight – October 2026

Industry Insights are short, sector-level interpretations of events that matter to CIOs and senior IT leaders. The October 2026 edition covers eleven signals across...

IT Request Discovery Tool

An Excel workbook for logging IT requests, tagging each by capability and pain point, and scoring them to surface the highest-priority work.

Prioritize IT Requests for Capability‑Aligned Transformation – Phases 1-3

A step-by-step storyboard for capturing, scoring, and prioritizing scattered IT and AI requests by capability and operational pain.

Prioritize IT Requests for Capability‑Aligned Transformation

AI initiatives stall when layered on processes never built for machine execution. This research turns scattered executive requests into a capability-aligned, pain-scored...

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Harness AI Agents in Retail to Unlock Frontline Store Productivity

Retail AI adoption remains uneven, concentrated in back-office functions while store floors lag. AI agents now offer a way to close that gap by unifying operations data and...

Manage the Regulatory Risk of Personalized Pricing

Personalized pricing has become a regulatory flashpoint as states, federal regulators, and global bodies move to restrict or require disclosure of algorithmic and...

Build a Foundation to Measure the Impact of Commerce Media

Margin compression and greater scrutiny of ad spend are pushing advertisers toward measurable outcomes instead of reach alone, favoring retail media networks that offer...

The Retail Industry Business Reference Architecture

Visualize the capabilities of a retail organization that drive value creation.

Retail Security Threat and Risk Assessment Tool

The Retail Security Threat and Risk Assessment Tool scores cyber risk across stores, platforms, IoT, and customer data, producing a prioritized, defensible action plan for...

Build Cyber Resilience in Connected Retail

Retail's digital footprint has expanded from stores, e-commerce, IoT, third-party platforms, and customer data and has dissolved the traditional security perimeter. This...

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