Accelerate Strategic Resource Planning for Core System Replacement in US State Government – Phases 1-3

This project created a strategic resource planning framework to help government agencies manage core system replacement. It includes a template, workshop model, and tools...

Accelerate Strategic Resource Planning for Core System Replacement in US State Government

This research provides a strategic resource planning framework to guide government agencies through core system replacement and legacy modernization. It includes a planning...

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Stakeholder Register Template

An Excel template to identify and document IT/OT stakeholders and assess their level of influence and interest in the development and execution of the BCM.

IT/OT Disaster Recovery and Business Continuity Plan RACI

RACI tool to document IT/OT roles and responsibilities for disaster recovery and continuity workarounds.

IT/OT Application Heat Map & Processes List

A template aligned to ISA95 to identify the dependent IT and OT applications and business processes.

Integrate IT/OT Business Continuity Planning and Disaster Recovery

Technology and threats evolve rapidly; BCM must do the same. By treating IT/OT BCM as a living framework – governed, tested, and improved jointly – utility organizations...

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Utilities Business Impact Assessment Tool

A tool to estimate and prioritize the downtime impact of IT/OT applications and business processes.

Integrate IT/OT Business Continuity Planning and Disaster Recovery Storyboard

A four-phase strategy framework to help utility organizations integrate their IT and OT teams when developing an organizational business continuity management strategy.

Modernize Your Loyalty Program Final Report Template

Use this template to consolidate insights, priorities, and roadmaps into a clear report that aligns stakeholders and guides loyalty modernization.

Modernize Your Loyalty Program Stakeholder Interview Guide

A guide for leading stakeholder conversations to surface loyalty goals, challenges, and expectations for cross-functional alignment.

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