ServiceNow Bundles AI Into Every Product and Bets That Context Is the Missing Piece

We keep hearing that enterprise AI spending is up in many organizations, and the results are not remarkable. On April 9, 2026, ServiceNow announced it will no longer sell...

Workday’s AI Bet Is Built on Data You Already Own

Workday has spent eighteen months acquiring the pieces – Sana Labs, Pipedream, Flowise – and the March 2026 global launch is where they converge. The result is an AI layer...

NetSuite Separates AI Access From AI Choice; That Is Worth Attention in Any ERP Evaluation

Every ERP vendor is now promising AI. The real question for a CIO is not whether the ERP has AI features, because they all do, but whether those features lock you into that...

Define Your Industry-Specific Transformation Through Capability Mapping

This approach to business architecture provides a structured, evidence-based method for diagnosing organizational challenges, mapping processes and technologies, and...
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Define Your Industry-Specific Transformation Through Capability Mapping – Phases 1-3

Use this approach to help you identify business challenges, map solutions through capabilities, and build a focused transformation plan for real results.

Transformation Mapping Workbook

Use this workbook to map capabilities to processes and relevant use case inputs to technologies.

Define Your Industry-Specific Transformation Executive Presentation Template

Use this template to create a presentation to gain buy-in from executives on your initiatives.

Use Case Selection Tool

Use this tool to select your key problem to guide your use case of focus.

Build a Resource Plan to Support Integrated IT and Biomedical Device Management

Healthcare’s future depends on uniting Biomed and IT. As devices become networked endpoints, fragmented ownership creates risks. A unified model with shared accountability...
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Build a Resource Plan to Support Integrated IT and Biomedical Device Management – Phases 1-3

Design an integrated IT and Biomed device management model by aligning stakeholders, assessing current capabilities, and defining a scalable, risk-based staffing and...
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