Verint Engage 2026 Presents the “New Verint,” Moving From CX Automation to Agentic Workforce Orchestration

Verint Engage 2026 showcased the “new Verint” under Thoma Bravo ownership: a combined Verint-Calabrio organization repositioning from CX workflow automation toward agentic...

Acronis Brings Gen AI Visibility and Protection to the MSP Stack

Acronis launched GenAI Protection in April 2026, giving MSPs their first natively integrated tool to discover shadow AI usage, block sensitive data uploads to large...

At Insights 2026, Epicor Reframes ERP From Record-Keeper to Action-Taker

Epicor Insights 2026 marked the company’s shift from ERP as a system of record to a system of action, with live agentic AI demos showing measurable freight cost recovery,...

Boomi: Activate Your Data for Agentic Autonomous Enterprise

Boomi, long known as a tool for connecting business software systems, is shifting its focus to making enterprise data trustworthy enough for AI to use. Most failed AI...

Most Enterprises Believe in Open Source. Almost None Can Operate It.

Most enterprises already believe in open source. What they cannot do is operationalize it. Red Hat's Open Source and AI Program Office targets that execution gap with...

Regulated AI Crosses Into Production Reality

LighthouseIQ, launched on January 21, 2026, by Lighthouse Global is an AI intelligence platform purpose-built for eDiscovery. Outputs have been accepted by the Department...

ServiceNow Bundles AI Into Every Product and Bets That Context Is the Missing Piece

We keep hearing that enterprise AI spending is up in many organizations, and the results are not remarkable. On April 9, 2026, ServiceNow announced it will no longer sell...

Workday’s AI Bet Is Built on Data You Already Own

Workday has spent eighteen months acquiring the pieces – Sana Labs, Pipedream, Flowise – and the March 2026 global launch is where they converge. The result is an AI layer...

NetSuite Separates AI Access From AI Choice; That Is Worth Attention in Any ERP Evaluation

Every ERP vendor is now promising AI. The real question for a CIO is not whether the ERP has AI features, because they all do, but whether those features lock you into that...

Define Your Industry-Specific Transformation Through Capability Mapping – Phases 1-3

Use this approach to help you identify business challenges, map solutions through capabilities, and build a focused transformation plan for real results.

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