Guided Implementation

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Info-Tech is just a phone call away and can assist you with your project. Our expert analysts can guide you to successful project completion at no additional cost to users with an eligible membership.

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  • Step 1 - Select a project
  • Step 2 - Schedule your first call
  • Step 3 - Our analysts will guide you through the implementation


Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.


Master Contract Review and Negotiation for Software Agreements

Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.


Take a Holistic View to Optimize Release Management

Software delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business’ bottom...

Strategy & Leadership

Fund Innovation with a Minimum Viable Business Case

Most IT projects are not delivering on their expected value because the costs and benefits of technology solutions are often difficult to...


Implement Your ESB Using a Stepwise Approach

Integration middleware, namely enterprise service buses (ESBs), streamline application integration by serving as a central connection point. Use...


Modernize Communications and Collaboration Infrastructure

Organizations are losing productivity from managing the limitations of yesterday’s technology. The business is changing and the current...

Industry Research

Vendor Landscape: Digital Signage Software

In this digital age, a dedicated commitment to the omnichannel will achieve superior customer experiences that will pay dividends through...


Vendor Landscape: Unified Communications as a Service

Unified Communications as a Service has brought the tools necessary to maximize flexibility, collaboration, and user mobility at all levels of...

Strategy & Leadership

Implement a New Organizational Structure

Managing organizational design (OD) changes effectively is critical to maintaining IT service levels and retaining top talent throughout a...

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VL Methodology