Info-Tech Express Industry Spotlight: Finance & Insurance

The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....

Quality Management Review Template

Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Program Charter

Use this template to document your quality management program strategy.

Value Statement Email Communication Template

This template can be used alongside the activities in the Maximize Business Value blueprint to set up meetings, send the business value statement, and send follow-up emails.

Business Value Executive Presentation Template

Present the changes to the benefits realization process to key stakeholders.

IT Strategy Case Study of a Non-Profit Healthcare Provider

A community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A...

Info-Tech Express SMB Industry Spotlight: Public Administration

Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Info-Tech Express Industry Spotlight: Education

Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...
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