Strategy & Governance - Tools

Enterprise Service Management Assessment Tool

This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...

Enterprise Service Management Assessment Tool Action Plan Guide

This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....

Enterprise Service Management Action Plan Tool

This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...

Journey Identification and Prioritization Tool

Use this tool with phase 1 of the blueprint Design a Customer-Centric Digital Operating Model to identify and prioritize the journeys for your organization.

Lighthouse Initiative Building Tool

Use this tool with phase 2 of the blueprint Design a Customer-Centric Digital Operating Model to identify a team structure, advisory council structure, skills required,...

IT/OT Convergence Self-Evaluation Tool

This tool will help to determine the current state of convergence maturity, as well as identify those things that drive maturity forward.

IT/OT Convergence RACI Chart Tool

Leverage this tool to identify and understand the owners of various IT/OT convergence requirements across the organization.

IT/OT Convergence Risk Prioritization Tool

This tool will help to identity and prioritize current risks to the organization related to technology convergence.

IT/OT Convergence Benefit Prioritization Tool

This tool will help to identity and prioritize potential benefits to the organization related to technology convergence.

IT/OT Convergence Maturity Prioritization Tool

This tool will help to identity and prioritize key actions related to growing the level of convergence maturity within the organization.
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