Strategy & Governance - Tools

Initiatives Consolidation Tool

Use this tool to consolidate initiatives from improvement opportunities, interview summaries, and in-flight initiatives within your organization.

Digital Maturity Assessment Tool

Use this tool to set your organization's desired state of digital maturity and to identify improvements across four dimensions to reach the desired state.

Respondent Identification Tool

Use this tool to identify the appropriate respondents within your organization and their respective assignments for digital maturity assessment.

Enterprise Service Management Assessment Tool

This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...

Enterprise Service Management Assessment Tool Action Plan Guide

This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....

Enterprise Service Management Action Plan Tool

This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...

Journey Identification and Prioritization Tool

Use this tool with phase 1 of the blueprint Design a Customer-Centric Digital Operating Model to identify and prioritize the journeys for your organization.

Lighthouse Initiative Building Tool

Use this tool with phase 2 of the blueprint Design a Customer-Centric Digital Operating Model to identify a team structure, advisory council structure, skills required,...

IT/OT Convergence Self-Evaluation Tool

This tool will help to determine the current state of convergence maturity, as well as identify those things that drive maturity forward.

IT/OT Convergence RACI Chart Tool

Leverage this tool to identify and understand the owners of various IT/OT convergence requirements across the organization.
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