Strategy & Governance - Storyboard

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Establish a Foresight Capability – Phase 1: Signal Gathering

A signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better...

Establish a Foresight Capability – Phase 2: Trends and Drivers

Trends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be...

Establish a Foresight Capability – Phase 3: Scenario Building

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will...

Establish a Foresight Capability – Phase 4: Idea Selection

Apply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty.

Create a Service Management Roadmap – Phase 4: Build the Roadmap

This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.

Implement a New Organizational Structure – Phase 1: Build a Change Communication Strategy

This phase of the blueprint, Implement a New Organizational Structure, will help you launch your organizational design change project and recruit your implementation team.

Implement a New Organizational Structure – Phase 2: Build the Organizational Transition Plan

This phase of the blueprint, Implement a New Organizational Structure, will help you develop a holistic plan of your organizational change.
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