Solution Development and Implementation Report

A comprehensive report template to document your outcomes for a fully scoped use case in a boardroom-ready presentation.

Implement AI for Customer Experience Phases 1–4

A comprehensive guide to implementing AI solutions for customer experience in an organization.

Implement AI for Customer Experience

AI’s unprecedented capabilities have the potential to redefine how organizations connect with their customers – for better and for worse. With the right strategic...

LoyJoy Case Study: How AI Enhances Customer Engagement Using Chatbots

How AI enhances customer engagement using chatbots.

AI Transformation Brief – June 2025

The latest AI announcements from the AWS Washington Summit 2025, Microsoft Build 2025, Google I/O, DeepSeek, and Apple Worldwide Developers Conference.

Five Key Takeaways From Info-Tech LIVE 2025

Explore a recap of key insights shared during Info-Tech LIVE 2025. From embracing bold leadership and continuous learning to navigating the complexities of AI and making...

AI Marketplace: Customer Experience

​AI is fundamentally transforming how organizations engage with their customers. Explore how to unlock AI-powered customer experience with practical AI applications to meet...

Transform IT, Transform Everything Keynote

Review this keynote presentation from Info-Tech LIVE 2025.

Transform IT, Transform Everything

Learn more about leveraging exponential technology to meet socio-political and cultural uncertainty head on and explore other transformative insights on Exponential IT in...

Build or Buy? The AI Vendor Landscape in IT 2025 Keynote

Organizations are eager to adopt generative AI, yet success remains elusive. Learn how you can leverage the Info-Tech AI Marketplace to guide your decision-making process.
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