Request for Change Form

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

Boost Project Communication: Establish Knowledge Transition Points

Effective communication within a project team contributes to overall project success. Lengthy project duration, increased work effort, and multiple project sites may...

Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

IT Leaders: Learn the Laws Covering E-Mail Retention

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...

Evaluate IPT VARs: The Four Key Questions

Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into...

Fast Track Tool: Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Confidentiality and Non-Disclosure Agreement

Non-disclosure agreements (also known as confidentiality agreements) prohibit the communication of certain non-public business information by individuals. Use this...

Where's the Unified Communications Vision?

When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...

Cash Flow Analysis: Understand the Cow's Movement

A cash flow analysis is a crucial step in determining the financial position of the enterprise as well as that of prospective vendors and business partners. Learn to read...
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VL Methodology