Evaluate IPT VARs: The Four Key Questions

Author(s): Jayanth Angl

When it comes to telephony, small and mid-sized enterprises (SMEs) naturally rely on the vendor's local sales channel for solution design, implementation, and support services. This makes the selection of the right value-added reseller (VAR) or integrator a critical success factor. Given the heightened competition in the vendor space, enterprises need to move beyond basic due diligence when evaluating potential partners.