When it comes to telephony, small and mid-sized enterprises (SMEs) naturally rely on the vendor's local sales channel for solution design, implementation, and support services. This makes the selection of the right value-added reseller (VAR) or integrator a critical success factor. Given the heightened competition in the vendor space, enterprises need to move beyond basic due diligence when evaluating potential partners.

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Search Code: 1438
Published: December 11, 2007
Last Revised: December 11, 2007

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