Boost Project Communication: Establish Knowledge Transition Points

Author(s): Carolyn Wright

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Communication within a project team contributes greatly to overall project success. Sharing knowledge and information between project sub-teams contributes to quick turnaround on issues, smooth knowledge transfer, and effective change management. There are many informal ways in which a project team communicates, such as e-mail, phone calls, or dropping by someone's workstation for a chat. Adding more formal channels such as transition points can enhance the communication on a project by supporting knowledge transfer at important project milestones.

A transition point identifies a key stage during a project lifecycle where deliverables, information, and knowledge are passed from one sub-team to another. Multiple transition points, altogether, form a transition plan that can be monitored for the duration of an entire project.

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