Access this Note FREE by giving us your email address.
When you register you will also receive:
- A Free Trial Membership which provides additional free research and help on your projects
- Access to survey data, contribute to our research, community involvement and much more
Organizations can derive business value from Web conferencing. Small enterprises in particular can increase their sales and marketing reach by substituting more affordable virtual meetings for face-to-face meetings. Info-Tech presents and analyzes four case studies of organizations successfully leveraging Web conferencing. This research note covers the following usage areas for Web conferencing:
- Customer service and support.
- Training and distance learning.
- Start-up company new business development and customer support.
- Pre-sales product marketing.
The final section of the note presents key success factors derived from the four usage scenarios.
Already a member?
Please Login
