Vendor Research

This report is a summary of the most notable elements from the Particulars of Partnership series.

Vendor Research

The cloud represents both significant opportunity for solution providers to grow revenue streams and profits, as well as a fundamental threat to their existing business models. As vendors continue to ramp up their cloud offerings, their partners...

Note

The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.

Solution Set

While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.

Video

Witness the power of this fully armed and operational collaboration system, and ensure you make the best Web conferencing decisions for the enterprise.

Tool

Info-Tech conducted its own market evaluation of six leading Web Conferencing solutions. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy the organization's requirements, before sending out RFPs and scheduling...

Vendor Research

This report will help vendors understand what partners want from vendor partner programs in terms of sales & marketing support.

Tool

The ease-of-use of SharePoint leads to the false expectation that all IT needs to do is install and let each department begin using it, which results in disorganized and poorly implemented SharePoint solutions. Use this tool to assess the...

Tool

Use this tool to estimate SharePoint development/customization TCO, whether you are outsourcing development, doing all the work in-house, or taking a hybrid approach.

This is an unprecedented time in U.S. education, and awareness that we have a problem has never been higher. Billions of dollars of public and private money are lined up for solutions. But I am convinced that we shall nonetheless end up with an...

IT technical specialists need the opportunity for career options besides the people management track, that recognizes their technical skills and seniority.

Video

Over 50% of security breaches are a result of end-user error, oversight, and ignorance. IT security training is an effective method of reducing end-user related security breaches. Watch this video and review the other materials in the solution...

Solution Set

This solution set will guide the enterprise through the process of developing and delivering a security awareness training program that ensures staff are not the weakest link in the security chain.

Tool

There are many factors that affect an organization's IT security training needs and goals: environment, specific security threats, and end-user perceptions and knowledge. This information is essential to have before you can begin creating your...

Tool

In order to create an effective IT security training program, you must make a series of key decisions based on information gathered during the Establishing Training Parameters phase. Save time and money by using this tool to ensure that those...

Note

Security breaches caused by end-user error can be costly and time consuming. IT security training is a highly effective method of mitigating these threats and their effect on organizations. Info-Tech research shows 45% of companies that perform...

Template/Policy

Building a Security Policy is shown to reduce the occurrence of breaches by up to 93%; however, development costs an average of $50,000 and takes six months. Info-Tech's customizable Security Training Policy Template can be used as a component...

Template/Policy

Career development plans represent a critical two-way commitment between an employee and the organization. These plans are essential to building employee engagement, which in turn drives retention. Use this template to develop a pool of talented...

IT Service Management (ITSM) training is essential to successful improvement initiatives. Organizations should include staff training in their plans, but mitigate costs by matching the appropriate type of training to specific staff roles.

A growing number of medical institutions and schools are using online virtual worlds as simulation environments for training and research. While these interactive programs offer significant educational benefits, IT should be prepared for a new...

Template/Policy

Ensure that traveling employees are aware of what is considered an acceptable expense and what expenses are eligible for reimbursement by the organization. Establish guidelines by drafting, implementing, and communicating a travel expense policy.

The travel budget is a popular target for IT cost-management. To effectively manage travel expenses, IT decision-makers should examine the drivers behind significant travel budgets. The basis for employee travel needs to be identified and the...

Compliance initiatives such as PCI DSS, SOX and GLBA have resulted in a massive increase in security and privacy related issues. These regulations require a certain level of adherence by end-users in order for an organization to remain...

Video

Discretionary spending is hands down the leading focus area for cost reduction in IT departments. But like any other area of spending, cuts to discretionary spending should be approached judiciously.

Teleworking continues to rise in popularity, and in embracing such an initiative, many enterprises overlook the training required for effective teleworking among employees and managers. In this research note, learn what kind of training...

(By Info-Tech Analyst Jennifer Perrier-Knox- Printed with permission from Processor magazine www.processor.com) IT departments everywhere are trying to reduce costs, in many cases under mandate from their senior management teams. Yet mixed...

Teleworking continues to rise in popularity, but in embracing such an initiative, many enterprises neglect the development of telework policies and performance measurement. Learn how to build policy and performance frameworks that enable both...

Training increases employee morale, retention, and overall productivity. Put together a formal professional development program and individual plans to help track costs and meet department objectives.

Before making a star employee a manager, organizations must determine their managerial skill set. Rewarding an employee for their hard work is a noble idea but can have negative effects on the company and employee moral. To make star employees...

Tool

This tool is designed to help organizations determine top tactics for cost reduction within the internal IT administration area. After the questions have been completed, the tool will generate guidance on what cost-saving actions to take, the...