RETIRED CONTENT

Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

Organizations can derive business value from Web conferencing. Small enterprises in particular can increase their sales and marketing reach by substituting more affordable virtual meetings for face-to-face meetings. Info-Tech presents and analyzes four case studies of organizations successfully leveraging Web conferencing. This research note covers the following usage areas for Web conferencing:

  • Customer service and support.
  • Training and distance learning.
  • Start-up company new business development and customer support.
  • Pre-sales product marketing.

The final section of the note presents key success factors derived from the four usage scenarios.

Related Content

Social

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.