Last week, we offered the first part of a detailed look at what may be the most important company in the world - not solely because of its strategic positioning in core communications markets, nor because of its amazing growth story, but rather...

This week we offer the first part of a detailed look at what may be the most important company in the world - not solely because of its strategic positioning in core communications markets, nor because of its amazing growth story, but rather...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria, and the...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria and the...

Tool

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders due to the scope and scale of the project, as most organizations require formal justification to move forward. Leverage this financial calculator...

Template/Policy

Organizations embarking on the selection process for a video conferencing vendor may elect to issue a Request for Proposal (RFP) after determining their final selection criteria. Use this RFP template when soliciting vendor responses.

Tool

For organizations that have issued a formal Request for Proposal (RFP) to evaluate video conferencing vendors, gathering and scoring the various responses can be difficult and time consuming. Use this tool to evaluate and compare RFP vendor...

Tool

Each organization will have its own priorities for evaluating and selecting video conferencing vendors and solutions. Use the Video Conferencing Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet business...

Template/Policy

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders because most organizations require formal justification to move forward, due to the scope and scale of the project. Leverage this sample proposal...

Template/Policy

Many enterprises will elect to have video conferencing vendors perform an on-site demonstration to help them better understand solution capabilities and constraints. This demonstration script template is designed to provide vendors with a...

Tool

Given advances in video conferencing technology, it may be time to consider virtual meetings as a more efficient alternative to travel. This tool enables enterprises to evaluate their current meeting travel costs, and gauge the potential hard...

On-premise IP Telephony and Unified Communications (UC) systems are no longer the only game in town. Understand the options for leveraging service providers (VOIPaaS/IPTaaS/UCaaS) to replace or supplement existing on-premise capabilities.

Note

End user-IT relationships have an impact on overall workplace conditions. End-user satisfaction with IT service and communication determines the overall end user-IT relationship. Identify what relationship type you are in with the end user and...

Video

Info-Tech research has shown that improving end-user satisfaction with IT results in higher employee engagement, better working conditions throughout the organization, and higher employee effectiveness and productivity.

Template/Policy

Recovering from a disaster cannot occur without having key people in place to bring system, equipment, and services back online. Use this worksheet to identify team members, record contact information, and delineate responsibilities.

Template/Policy

Don't wait until disaster recovery (DR) is invoked to discover weaknesses in DR processes. Run a full test of the enterprise DR plan to uncover flaws before an event knocks out IT systems for good.

(6-Jun-10) Canada's wireless industry could be lined up for a dose of competitive fervour if Ottawa launches its anticipated loosening of foreign ownership restrictions and throws open the doors to outside investors in the coming months....

Video

Many organizations are looking to deploy a videoconferencing solution in order to better meet business collaboration needs and address rising travel costs. This video outlines various factors that go into the videoconferencing investment decision.

Solution Set

This solution set will bring focus to the key UC opportunities and challenges that you must consider and help you find the path to success.

Solution Set

Many IT leaders overlook the importance of nurturing working relationships with business colleagues.

(21-Apr-10) Employees across the four offices of the David Suzuki Foundation have gradually migrated up the ladder of green communication technologies over the years, fundamentally changing how they do business. “Now everybody knows...

Tool

Regular communication of IT initiatives, plans, and the progress of each is the most essential component of building strong stakeholder relationships. Use this communication schedule to deliver timely and meaningful touch points that help IT...

Template/Policy

Frequent communication with stakeholders not only demonstrates IT's value, but also helps control demand, justify expenditure, and secure staff for future projects. Send regular status reports to your stakeholders to keep them informed about...

Premium Resource

Complexity is a critical challenge faced by IT departments in the Transportation, Utilities, and Communications industries. Ongoing evaluation of priorities, operations and budgets is essential. Compare against your industry peers to make the...

Do not wait until the DRP is put into action to discover weaknesses in disaster recovery processes. Run a full test of the enterprise's DRP to uncover flaws before an event knocks out IT systems for good.

Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn from the experiences of early adopters in the field and start building the...

Cisco's acquisition of video communications vendor TANDBERG for $3 billion, subject to shareholder approval and regulatory review, significantly strengthens its position in the burgeoning enterprise collaboration space. TANDBERG's video...

(27-Aug-09) For a $5.5 billion agricultural cooperative whose 42,000 farmers work cohesively across 19 countries to supply food and farming services, Lantmännen's IT infrastructure was surprisingly unwieldy. "Because we've been around since...