Four vendor solutions are placed in the top quadrant in the evaluation of IP Telephony (IPT) and Unified Communication (UC) products, but competitors offer compelling alternatives, especially where UC requirements and/or existing IPT and collaboration solutions dictate a different priority on specific product features.
Use this research to:
- Understand current capabilities of IPT/UC vendors and evaluate offerings for best fit.
- Use scenario analysis and case studies to shortlist vendors.
- Assess implementation recommendations and pitfalls.
Focus first on business requirements so that current and future IPT/UC objectives can be achieved through the vendor and products chosen – whether the objective is enabling full feature parity on mobile devices, or unifying voice, video, and conferencing capabilities under one system.
